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1. Introduction
Welcome to Luni. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI companion chat application.
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account, we may collect your email address and basic profile information you choose to provide.
- Chat Data: Content of your conversations with AI companions, including messages you send and receive.
- Preferences: Your app settings and preferences for AI character selection and interaction styles.
2.2 Information Collected Automatically
- Usage Data: Information about how you use the app, including features accessed, time spent, and interaction patterns.
- Device Information: Device type, operating system version, app version, and unique device identifiers.
- Performance Data: App performance metrics and crash reports to help us improve the service.
3. How We Use Your Information
- Provide and maintain our AI chat services
- Personalize your experience and improve AI responses
- Process payments and manage subscriptions (if applicable)
- Improve our app through analytics and performance monitoring
- Provide customer support and respond to your inquiries
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our app (under strict confidentiality agreements)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure data storage practices
6. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request information about the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a structured format
7. Children's Privacy
Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.